Sangathi

News in the interests of the Global Tamils

Amazon’s Shenanigan


 

 

Amazon’s  Shenanigan

It would be easier to make appointment with Shiva, Jesus, Allah or Budha than  Amazon.  They advertise you can chat with them.  Please be patient.  I telephoned to Amazon on 08002797234. I was told to see the message that  was sent to my mobile phone and hung up.  The message was:

From Amazon:

Unusual  sign-in attempt detected from CHE, GB.

View details:

https://amazon.co.uk/a/c/r?k=F08329cf23c94ac2854b1a47114ce204-2035
From:

Amazon

30-Jul-2020

09:01

What the hell do I do with this?

Their hubristic attitude to customers is contemptuous of the highest order. They open the CHAT but never give you a chance to tell them what the problems was. All preset   closed questions and and preset answers. You cant type anything. I ordered   One electric Hub for temporary cooking as my kitchen has been stripped for renovation. It was a £16 order. I ordered last night and I got an email from Amzon to tell me that my payment was declined. I telephoned the Credit Card Company who received no  request from Amazon nor declined any payments.  I checked the Amazon and noticed the billing address of the credit card was different. I changed it. And clicked the My Order and  I was asked to enter password I entered it and it was thrown back at me to say wrong password. I typed the password one at a time  with no avail. I discovered if I load Amazon through Google  I cant log in and all alarm set as if someone illegally  trying to log in but if I use Microsoft Edge it is ok most of the time.

All that I wanted was to ask them how the address of the billing address changed and what I could not  long in through Google.

Conclusion: Amazon, although they have some admirable qualities, they   do not have any ethical or moral sense. They have a tendency to stampede on the small customers whose complaints are generally scoffed at and it is practically impossible to contact Amazon’s customer service when needed.

I did make a complaint the CEO of Amzon in London  last night but not received even an acknowledgement. I plan to see my MP to bring the matter to the Parliament.  A warning to Jeff  Bezos, I am  not going to rest until you come down to Earth.

 

 


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